November 25, 2017

What happened to my internet, phone yesterday

Jack Kemp

From the NY Post... As they say, the second time this year in a labor dispute...

Vandals ring in holiday by knocking out TV and internetservice

November 23, 2017 | 9:32am

Thousands of New Yorkers were blacked out of holiday TV favorites like the Macy’s Thanksgiving Day Parade when Spectrum cables feeding Brooklyn and Queens were vandalized overnight — with the company claiming that disgruntled union workers are to blame.

Posted by: Timothy Birdnow at 08:27 AM | Comments (1) | Add Comment
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1 I use Spectrum for my phone and internet service here in the Twin Cities of Minnesota area, too. And until recently for cable, too (recently succumbed to AT&T's blandishments and switched to DirecTV three months ago, but that's a story for another day). Since then, we have had one 30-hour outage on both phone and internet, and a number of short, mostly two to five-minute, internet outages. The big one was area-wide and caused us (and everyone else) a great deal of pain, especially not having phones, since cell phone service is, well, rotten in our home.

The short outages can usually be fixed by re-booting the cable modem. But they're happening maybe two or three times a week. I'm beginning to wonder if it needs to be replaced, but the last time I had to make a service call, when they asked me its brand name and I told them, they said nothing about "Gee, we should send you a more modern model."

You're thinking "Why don't you switch?" Answer: there is no other cable provider in our area.

Posted by: Dana Mathewson at November 27, 2017 12:00 PM (vwuQ/)

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