April 25, 2017
http://www.businessinsider.com/marines-m107-sniper-rifle-failed-during-firefight-so-he-called-customer-service-2017-4
A NOTE FROM TIM:
While not in the same league as a Marine under fire, I too enjoyed success with the customer service at the Auto Club, who sent a tow truck out to toe me off my wilderness property when when my pickup became stuck in a mud quagmire. I was impressed; they simply said "we're on our way" as I tried
desperately to explain my location relative to some sort of civilized landmark. Not as good as what happened here, but certainly worthy of commendation.
There is still good customer service out there.
Posted by: Timothy Birdnow at
06:52 AM
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