1 I'll tell you about computer problems, chum! I'm trying to help a musician friend get some new software installed on him computer. I sent him the proper e-mail (copy of what the vendor had sent us) which included the proper link to click on, and he was having mucho trouble figuring how to do it. So today he brought his MacBook to my house (yeah, he has a Fruit computer, which tells you something right there) -- and he couldn't remember his password to unlock his screen!
Now, this guy isn't stupid, and he hadn't been drinking, but the upshot was he had to call tech support (Apple's tech support is second to none) and we got a middle-aged gal from Alabama, which was good (I like those southern babes!) and it only took him an hour and a half to get his computer back up and running. He DID write down his password, though.

Then he tried to log onto the software vendor's e-mail which I'd sent him and he'd forgotten that vendor's login co-ordinates too. He knew the username, but when he started screwing around with the password I yelled STOP and finally got him to use the forgot password feature (which is always available but which he'd never used). That creates an e-mail which he was gonna have to deal with, and by this time we were both hungry (or maybe hangry) and he figured he could leave things as they were and pick up again tomorrow. Oh, the support babe was hanging in with us all through this.

But the nice thing was we went and got some food, which he paid for, brought it back to the house, and when he left he phoned me and said "Look under the place mat." He'd left me a $50 bill! So it was worth it for me!

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